Most Popular Solutions

• Change and Reset Password [multiple]
  Learn how to change/reset your password via your PS3, PC, or PSP. Change password via PlayStation 3 If you know your password and know the email address associated with your...
  
• Error Codes [PS3™ system]
  If your system displays an eight digit error code starting with "80" and you would like to know what this number means, you can enter the code below for more information and...
  
• Activating / Deactivating a System on the PlayStation®Network [PlayStation®Network]
  When you download games, movies, add-ons, etc. from the PlayStation®Store, your system needs to be activated with your PlayStation®Network account. Additionally, each system...
  
• How to Ship PS3 For Repairs/Service [PS3™ system]
  If you have attempted to troubleshoot your PlayStation 3 issue and believe the system is still in need of service: For US consumers If the...
  
• Connecting the PlayStation 3 to the Internet [PS3™ system]
  The following two tutorials will help connect the PlayStation®3 to the Internet. First, you will need to make sure that the PlayStation 3 is connected properly to your...
  
• Reset PSN Password using the PS3 [PS3™ system]
  In order to use your PS3 to reset your PlayStation Network password, you must have the following information: PlayStation Network Sign-in ID (email address) Date of Birth...
  
• PS3 Power and Disc Inserted Lights [PS3™ system]
  Please select a sequence of lights from the list below that matches what you see on your PS3 system. After selecting a light sequence, select the "Learn" tab for...